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Support

Last Updated: March 2026

How Can We Help?

Need help? Our team is here to assist you. Whether you're a customer, vendor, or staff member, we have multiple ways to get in touch. We're committed to responding quickly and resolving your issues efficiently.

Contact Us

Choose the contact method that works best for you. All inquiries are handled by our dedicated support team.

Phone Support
+1 (866) 744-1352

Monday – Friday, 8:00 AM – 6:00 PM EST

For urgent matters, leave a voicemail and we'll call back within 1 business hour.

Email Support
info@fazeoneplus.com support@fazeoneplus.com

We respond to all emails within 1 business day.

SMS Support

Text HELP to any message you receive from us for instant SMS assistance.

Text STOP to opt out of messages at any time.

SMS Terms of Service

Support by Audience

We provide tailored support based on your role. Find the resources most relevant to you below.

For Customers
  • Service request status updates
  • Appointment scheduling assistance
  • Billing and payment questions
  • Vehicle service inquiries
For Vendors
  • Vendor portal access and login help
  • Contract and billing questions
  • Service area updates
  • Technical support for the vendor portal
For Staff
  • Account access and password resets
  • Platform training and documentation
  • Telephony and call routing issues
  • System administration assistance

Quick Links

Find important documents and portal access links below.

Business Information

Still Need Help?

Our support team is ready to assist you with any questions or concerns.

support@fazeoneplus.com
FazeOne Marketing Plus
Email: info@fazeoneplus.com
Website: fazeoneplus.com