Introduction
FazeOne Marketing Plus ("we," "us," "our") offers SMS/text messaging as part of our customer care
services. By providing your phone number and opting in to receive text messages, you agree to the
following terms.
Note: Consent to receive SMS messages is not a condition of purchasing any goods
or services. Standard message and data rates may apply.
Consent and Opt-In
- By providing your mobile number during service intake, you consent to receive customer care text messages from FazeOne Marketing Plus.
- Messages may include: service request updates, appointment reminders, status notifications, and customer care communications.
- You may be asked during intake whether you agree to receive customer care messages.
- Consent is not a condition of purchasing any goods or services.
Message Frequency
- Message frequency varies based on your active service requests.
- Typically, you will receive 1–5 messages per service request.
- You may receive additional messages for appointment reminders or status changes.
- We will not send marketing or promotional messages without separate consent.
Opt-Out Instructions
Text STOP to any message you receive from us to opt out at any time.
Upon receiving your STOP request, we will send a one-time confirmation message and you will no
longer receive texts from us.
- You can opt out at any time by texting STOP to any message you receive from us.
- Upon receiving your STOP request, we will send a one-time opt-out confirmation message.
- After opting out, you will no longer receive text messages from us.
- You can re-opt in at any time by contacting us or during your next service intake.
Help and Assistance
Text HELP to any message you receive from us to get assistance
with our SMS service.
Message and Data Rates
- Standard message and data rates may apply depending on your mobile carrier and plan.
- FazeOne Marketing Plus is not responsible for any charges from your wireless provider.
- Check with your mobile carrier for details about your text messaging plan.
Supported Carriers
Our SMS service is designed to work with all major US carriers, including but not limited to
AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, MetroPCS, and US Cellular.
Carriers are not liable for delayed or undelivered messages. Message delivery
depends on network availability and carrier policies.
Privacy
- We will not share your mobile number with third parties for marketing purposes.
- Your phone number and messaging data are protected under our Privacy Policy.
- We use your phone number solely for customer care communications related to your service requests.
For complete information about how we handle your personal data, please review our full
Privacy Policy.
Changes to These Terms
- We may update these SMS Terms of Service from time to time.
- Changes will be posted on this page with an updated "Last Updated" date.
- Continued use of our SMS service after changes constitutes acceptance of the updated terms.